We're here to help with your travel money questions
Have questions about our travel cards or need assistance with your account? Our team is available during business hours to help.
Level 12, 225 George Street
Sydney NSW 2000
Australia
Monday – Friday: 9:00 AM – 6:00 PM AEST
Saturday: 10:00 AM – 2:00 PM AEST
Sunday: Closed
The fastest way to get help is through the azure-root mobile app. Log in and access our in-app support chat for priority assistance with your account.
Our Sydney headquarters is located in the heart of the CBD, easily accessible via public transport.
225 George Street
Sydney NSW 2000
Nearest stations: Wynyard, Circular Quay, Martin Place
New card applications are processed within 1-2 business days. You'll receive confirmation via email once approved.
If your card is lost or stolen, immediately freeze it via the mobile app. Contact support for a replacement card to be issued.
ID verification is required for new accounts. We accept Australian driver's licence or passport for verification purposes.
Current exchange rates are displayed in real-time within the app. Historical rates can be viewed in your transaction history.
Apply for your travel card today and start saving on international transactions.
Request Your Card